Does SetRoster require an account?
No. The app is offline first and does not use a SetRoster account or custom client-data server. Client training records stay on-device by default. RevenueCat handles only anonymous App Store purchase records.
Help that stays simple.
Start with the answers below. If something still isn’t right, email us directly.
Email support ↗How do I restore a purchase?
Open Settings, tap the SetRoster Pro card, then tap Restore Purchases. Make sure the device uses the Apple ID that made the purchase.
How should I move records to a new device?
Export a full offline backup from Settings and save it to a secure location. On the new device, use Merge from backup. Optional private iCloud sync can also keep data aligned between your Apple devices.
How do I delete client data?
Delete or archive individual clients from their profile. To remove all local records, use Erase all local data in Settings. Export a backup first if you may need the records later.
Why didn’t a rest reminder appear?
Check that notifications and Live Activities are allowed for SetRoster in iOS Settings. The timer still works inside the app without notification permission.
Can clients log into the app?
No. SetRoster is intentionally designed for an in-person coach holding the iPhone or iPad during a session.
Include the useful details.
When reporting a problem, include your device model, iOS or iPadOS version, SetRoster version, and the steps that caused it. Please do not email private client records.